Search the Help pages (Does not search for businesses)

Help index

Select from the following topics, or use the search box to find answers.

Top questions about Brownbook.net

General principles - start here
How does a listing in Brownbook.net help my business
What are User Earnings - and how can I get some? (new)
How do I customize my business listing (new)
How do I create a standalone website for my business (new)
How do I update my business details?
I lost my password / login details
I don’t have a password, can I still make changes?
How do I add more details to my listing?
How can I get people to give my business great reviews?
How can I get to the top of the listings?
How can I get alerted when someone reviews my business?
How can I add photos and videos to my business listing?
How can I lock my business listing?

New to Brownbook.net

General principles - start here | Brownbook.net for business owners | Brownbook.net for everyone

Basic features

Add a business listing | Add a photo or video to your Review | Add and update business tags and location tags | Add photos and videos to your business listing | Brownbook.net mobile | Claim your business listing | Configure your promotions (promos) | Edit your review | Find a business | Get priority in search results | Getting alerted to updates and reviews | Highlight your listing (bold and boxed) | Invite a friend | Invite reviews | Promote your business | Refine your search | Report a business listing | Report a review | Report a user | Request removal of a business listing (delete) | Review a business | Roll back incorrect changes | Update, edit, enhance or correct a business listing

User earnings (new)

An overview of user earnings | How you can earn money | Qualifying Contributions | Lifetime earnings (renewals) | Payout threshold | Payout adjustment | Payout request | Payout currency | Currency conversions | Do I need to be a registered user to earn? | How can I see how much I’ve earned? | How do I get paid? | How much can I earn? | Why do you need my PayPal email address? | What happens when Brownbook launches new products? | How can I encourage business owners to claim their listings? | Complaints from business owners | Brownbook.net User Earnings Policy

Customise your listing page (new)

Overview of customize my pageMoving (dragging) unitsAdding and removing unitsEditing (changing content in) unitsAvailable units (and options/settings)Summary of units and optionsGet Bidget code | What widgets can I add to my page

Create my website (standalone business website) (new)

Overview of create my website | Setting your website options | Using the page editor | See example websites | Using your own domain name with your new website

Frequently asked questions

Adding and updating business listings | Business owners FAQ | Finding a business | Payments and security | Registration and user accounts | Problems and solutions

Terminology

Basic Features

Anonymous user (unregistered user, anon) | Bold listing | Boxed & highlighted listing | Business details page | Business listing | Business tags | Claim | Claimant | Configuration (promotions) | Contribution | Dispute | Favorites | Housekeeping | Junk mail, junk folder, spam folder | Kudos / reputation | Location tags | Locked listing (claimed listing) | My accountPromotions | Public profile | Registration | Report | Review | Roll back | Search engine optimization (SEO) | Search results priority | Tagging (tag) | Transfer (a claim) | Unclaimed business listing | Verify changes (verification email)

Customize my page (new)

Customize my page | Business toolbox | BidgetUnitUnit palette

Create my website (new)

Create my website | Page editor | Website options

For developers

Microformats | OpenSearch API | Brownbook.net affiliates

Policies and procedures

Brownbook.net Business Listing Policy
Brownbook.net Reviews Policy
Brownbook.net User Earnings Policy

Further help

Further help